Terms & Conditions

1. Acceptance of Terms

By accessing or using UpScale.build, you agree to be bound by these terms. If you are using the platform on behalf of an organisation, you represent that you have authority to bind that organisation to these terms.

2. Service Description

UpScale.build is a cloud-based construction project management platform. We provide tools for feasibility analysis, progress claims, variations, site diaries, tenders, and other project management functions. The platform is provided “as is” and we make no guarantees about uptime or availability.

3. No Financial or Professional Advice

Everything the platform calculates or generates is an information tool, not advice. Feasibility appraisals, residual land values, sensitivity and cash-flow outputs, transfer-duty figures, benchmark ranges, and any commentary, research or summary produced by our AI features are not financial, investment, valuation, planning or legal advice, and are not a valuation, an appraisal or a recommendation to buy, sell, develop or finance anything. They rest entirely on the figures and assumptions you enter, on third-party data we do not control, and — where AI is involved — on outputs that can be incomplete or wrong.

You must obtain your own advice from a qualified professional — a registered valuer, quantity surveyor, town planner, accountant, lawyer or licensed financial adviser as appropriate — and independently verify every figure before relying on it, publishing it, or putting it in front of a lender, investor or purchaser. We provide no licensed financial or valuation service and accept no liability for decisions made on the basis of platform outputs.

4. Account Responsibilities

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use.

5. Data Ownership

You retain ownership of all data you enter into UpScale.build. We do not claim any intellectual property rights over your project data. You grant us a limited licence to store, process, and display your data solely for the purpose of providing the service.

6. Pricing and Payment

Current pricing is displayed on our website. We reserve the right to change pricing with 30 days' notice. A subscription is held by an organisation, not by each person: inviting consultants and contractors to a project costs nothing. The free Feasibility plan has no time limit and is limited to three feasibility-stage projects at a time; activating a project into a live job requires a paid plan.

7. Acceptable Use

You agree not to use the platform for any unlawful purpose, to attempt to gain unauthorised access to other accounts, or to interfere with the proper operation of the service.

8. Limitation of Liability

To the maximum extent permitted by Australian law, UpScale.build shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.

9. Termination

Either party may terminate this agreement at any time. Upon termination, you may export your data within 30 days, after which we will delete it in accordance with our privacy policy.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

11. Contact

For questions about these terms, contact us at hello@upscale.build.